If the customer doesn’t have the exact amount of cash to pay for the order, check if at least 50% of the order value can be paid by the customer (e.g. the customer has smaller bills, even if it doesn’t cover the full price).
If at least 50% of the order can be paid
- Collect the money you can and inform the customer that the rest of the order value will be added to their Bolt Balance as debt, and the customer will be charged the next time they place a Bolt order.
- Enter the exact amount received from the eater in the Received From Client field and give the order to the customer.
If the order cannot be paid at all
- Inform the customer that the order value will be added to their Bolt Balance as debt, and the customer will be charged the next time they place a Bolt order.
- Enter 0 as the amount received from the customer in the Received From Client field and dispose of the order.
