Support
For Drivers
For Drivers
About Bolt
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my bank account details in Sweden and Finland
How to change my profile picture
How to protect my compromised account
See all articles
Driver and vehicle requirements
DAC7 and required partner details
Driver document requirements in Finland
Vehicle and category requirements in Finland
Driving with Bolt
How to add a new vehicle
How to join a fleet
How to remove a vehicle from the account
Riders with pets in Finland
See all articles
Earnings and payments
Price lower than expected
Bolt commission in Finland
Bonus was not added
Cancellation fee was not added
See all articles
Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I picked up a wrong rider
See all articles
Using the Bolt app
Feature access requirements
How do I upload my documents?
How to contact a rider
How to handle scheduled rides
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app