We do our best to provide an affordable and excellent car rental service. Therefore, we ask you to drive responsibly and keep our cars clean.

According to our Terms & Conditions, we may charge a fine if we’ve detected dangerous, harmful, or disrespectful activities whilst using Bolt Drive. If there’s any vehicle damage, we may ask to cover the cost as specified in our penalties list.

Please follow the instructions in the email you received to pay the full amount of the charge.