Support
For Drivers
For Drivers
About Bolt
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my account details
How to change my bank account details
How to change my profile picture
See all articles
Driver and vehicle requirements
Comfort vehicle category - Bangkok
Driver document requirements in Cameroon
Driver document requirements in Thailand
Driver document requirements in Zimbabwe
See all articles
Driving with Bolt
Driving in other cities in Lebanon and Thailand
How to add a new vehicle
How to change my vehicle category
How to join, change, or leave a fleet in Cyprus, Lebanon, Paraguay, and Thailand
See all articles
Earnings and payments
Price lower than expected
Bolt commission in Thailand
Bonus was not added
How are prices calculated?
See all articles
Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I have issues with a delivery order
See all articles
Using Bolt app
Driver score is not visible in my app
Feature access requirements
How do I upload my documents?
How to contact a rider
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app