| Document name | Provided at Fleet ONLY | YT | MPT |
|---|---|---|---|
| Profile Picture | - | ✅ | ✅ |
| National ID | - | ✅ | ✅ |
| Professional License (Front) | - | ✅ | ✅ |
| Professional License (Back) | - | ✅ | ✅ |
| Taxi Driver Certificate | - | ✅ | ✅ |
| Fleet Contract | ✅ | ✅ | ✅ |
| Vehicle Registration | - | ✅ | ✅ |
| Compulsory Insurance | - | ✅ | ✅ |
| Passenger Insurance | - | ✅ | ✅ |
| 3rd Party Liability | - | ❌ | ✅ |
| MPT proof | ✅ | ❌ | ✅ |
Please click this link ↗ for specific document examples and review criteria.
Driver Documents:
| Document name | Review Criteria |
|---|---|
| Profile Picture | Your profile photo helps riders recognize you. Please ensure to: * Upload a clear picture of yourself * Remove any hats, caps, sunglasses or hoodies (exceptions: eyeglasses or religious headwear) |
| National ID | * Name matches other submitted documents * Photo matches profile picture * Driver must be at least 20 years old but not older than 70 years old |
| Professional License (Front) | * The license type must be a Professional Driver’s License * The name and date of birth must match with National ID. * The license must not expired * A convex mark must be visible on the document * The person must match the photo on the license |
| Professional License (Back) | * The inspection date must not be expired * For drivers under the age of 60, a vehicle inspection must be completed every 3 years from the date of issue, before the listed inspection date * For drivers aged 60 and above, a vehicle inspection must be completed annually from the date of issue, before the listed inspection date |
| Taxi Driver Certificate | * Please ensure both the main and duplicate license are visible in the same photo. * The “Expiry Date” on the secondary document must be valid * The “inspection date” on the primary document must be valid * The ID number on the primary document must match with the ID card. |
| Fleet Contract | * The information on the document must match with National ID * The issue date must be in the past or the day the document is uploaded |
Car Documents:
| Document name | Review Criteria |
|---|---|
| Vehicle Registration | * The vehicle must be registered as a commercial passenger vehicle * The designated inspection date must not be expired * The vehicle must be within 12 years of age * Vehicles from 2012 may be used until 2025/12/31 * Vehicles from 2013 may be used until 2026/12/31 * The vehicle registration must match with compulsory insurance * If the service company or lessee is indicated, the registration must include the note: “Self-provided vehicle and driver: OOO” |
| Compulsory Insurance | * The insured party must match the vehicle owner on vehicle registration * The information on the document must match with the vehicle registration (e.g., vehicle type, license plate number, etc.) * The insurance coverage period must be valid * The document can be a scanned original or official digital copy, but screenshots or photos of the document will not be accepted |
| Passenger Insurance | * The insured party must match the “vehicle owner” listed on the vehicle registration * The license plate number must match the “license plate number” on the vehicle registration * The “insurance coverage period” must not be expired * The insured amount must be at least NT$5M per person |
| [MPT only] 3rd-party Liability Insurance (Basic Information) | * The insured party must match the “vehicle owner” on the vehicle registration * The information on the insurance document must match the vehicle registration (such as the license plate number, etc.) * The insurance coverage period must not be expired * The document must be a scanned copy of the original or an original digital file—screenshots or photos of printed documents will not be accepted |
| [MPT only] 3rd-party Liability Insurance (Coverage) | * Third-Party Liability Insurance – Minimum NT$2 million for bodily injury per person * Third-Party Liability Insurance – Minimum NT$4 million total per accident * Third-Party Liability Insurance – Minimum NT$200k for property damage per accident * Driver Injury Insurance / Employer’s Liability Insurance – Minimum NT$2 million per injury and per accident * The coverage of Driver Injury Insurance / Employer’s Liability Insurance must include compensation for “traffic accidents.” If it only covers “single-vehicle accidents,” it does not meet the requirement * If the coverage of the third-party liability insurance is insufficient, an excess liability insurance policy must be provided to cover the shortfall (i.e., any uncovered bodily injury or property damage amounts mentioned above) * For example: If drivers third-party liability insurance coverage is NT$1 million per person for bodily injury, NT$2 million per accident, and NT$100,000 for property damage, then drivers excess liability insurance must cover at least NT$2.1 million = (4M- 2M) + (0.2M - 0.1M) |
| [MPT only] MPT Proof | * All fields on the document must be fully completed and consistent with the driver’s other documents (such as name, license plate number, engine number, ID number, etc.) * The certifying organization must be a MPT fleet authorized to operate on this Bolt * The document must be a photo of the original copy |
