23 Sept 2024
Every time you drive on the Bolt platform, the Bolt Safety Team is looking out for your safety. Having this team of 517 people by your side allows you to drive with confidence every time you accept an order.
This article explains the safety measures we’ve put in place to keep drivers on the Bolt platform safe.
After you’ve confirmed the passenger’s details and everything matches, you can invite them into your vehicle.
At this point, you can use a range of safety features in the Bolt Driver app.
You can share your real-time location with friends or family so they always know where you are while you drive on the Bolt platform.
The in-app Emergency Assist button lets you quickly and discreetly alert an emergency response team should you or someone else need assistance during a trip.
Then, you can request a welfare call from the Bolt Safety Team, who will check on your well-being.
The Ride Check feature adds a whole new level of safety to every ride. It allows the Bolt Safety Team to monitor the trip and make a welfare check if the car doesn’t move for a long time during a trip.
If this happens, we’ll send a notification to your phone asking you to confirm everything’s okay. The passenger will receive a notification, too.
When you drop off the passenger at their desired destination and end the ride, you can rate and review them in your app.
Leaving a Rider Rating allows us to take appropriate action to keep our platform a safe and reliable environment.
The passenger will also rate you — it’s a two-way street.
The Bolt Safety Team has put measures in place to keep you safe every time you drive on the Bolt platform.
The Bolt Safety Team is then by your side on every ride, checking that your trip’s going as it should be — and they’re equipped to respond if you ever need support. They remain with you after your ride, ready to act on any feedback you might have.
This level of dedication from all 517 members of the Bolt Safety Team makes our platform even safer each time you use it.
