My account is blocked

Your account can be blocked for several reasons:

  • Behaviour complaints
  • Impersonating another courier
  • Sharing your account with another person
  • Incorrect pricing (collecting more money, reporting incorrect cash, etc.)
  • Selecting the incorrect vehicle mode
  • Low ratings 
  • Low acceptance rate
  • Missing/expired documents
  • Irregular activities that go against our Terms and Conditions.

Please contact your fleet owner for more information on the status of your account. 

Request in seconds, ride in minutes.

Or you can request a ride online.

Request in seconds, ride in minutes.