Safer journeys with Bolt

This functionality allows us to detect any unexpected & excessively long stops during rides.

With pickup codes, you'll always get in the right Bolt car, as nobody else can take your trip by mistake.

Your address and phone number remain hidden from your driver.

Add someone you trust, and if there’s ever a safety concern and we can’t reach you, we’ll notify them.

Our Support team is always online. Contact them through the Bolt app or via phone.

การเดินทางพิเศษที่จะให้ผู้หญิงเลือกคนขับที่เป็นผู้หญิงเท่านั้น

Ratings allow us to review driver behavior and block those who violate our Terms of Service.

When you make a call via the Bolt app, your phone number remains hidden.

Quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This will also notify our Safety team, who will make an immediate welfare call.

Our drivers submit a real-time selfie as part of our identity verification process during registration, as well as on a regular basis.

Send the car's make, model, registration number, and live location to friends or family via a shareable link. All trips are also tracked and recorded.

A consecutive driving hours limit allows drivers to get sufficient rest and always stay fresh and alert at the wheel.

Bolt trip protection covers unexpected injuries, medical expenses, and hospital stays.