Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business (Effective from 01.12.2025)General Terms and Conditions for Bolt BusinessView moreMicromobilityBolt e-vehicles Global Terms of Service (effective as of 01.12.2026)Bolt e-vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView moreRidesBolt Balance Terms and Conditions Family Profile Terms and ConditionsMarketplace Conduct GuidelinesView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Bolt Balance Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt Business (Effective from 01.12.2025)General Terms and Conditions for Bolt BusinessView more
MicromobilityBolt e-vehicles Global Terms of Service (effective as of 01.12.2026)Bolt e-vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView more
RidesBolt Balance Terms and Conditions Family Profile Terms and ConditionsMarketplace Conduct GuidelinesView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Bolt Balance Terms and ConditionsView more