How to cancel an order

Before accepting an order, review the basket items and special requests. If you cannot complete the order, please cancel it. 

To cancel the order:

  • Tap Help
  • Click the Cancel order option
  • Choose the relevant reason and confirm
    • If you select the Some items are out of stockoption, you will be asked to select which items are out of stock.

Cancelling_an_Order.gif

Once you accept the order, there is no option to cancel it in the app. Please request a callback for help.

Request in seconds, ride in minutes.

Available for iOS and Android devices.
Request in seconds, ride in minutes.