13 Jul 2023
Exciting news for all Bolt private hire drivers in London – our Driver Hub has moved to Bermondsey. We hope this new central location will help us to keep up with passenger and driver partner demand, while also providing easier access.
This is the new address:
Bermondsey Hub
Unit J, 175 Long Lane
London
SE1 4GT
Finding our new hub via public transport is easy, with its convenient central location and fantastic train, tube, and bus links. If you need to drive to the hub, parking is also available at the following addresses:
Please be mindful of potential parking fees when planning your trip.
We’ve experienced significant growth since we first launched, with more than 9 million users now signed up in the UK.
Our new hub remains the exclusive Bolt space to welcome new and existing Bolt private hire drivers in London. We decided to move following feedback from our partners and hope this new central location will help to keep up with passenger and driver demand, as well as being easier to access.
“Bolt’s offering and popularity with drivers and passengers continue to grow from strength to strength not only on a global level but also here in London and across the UK. Our job is to make everyone’s journey with Bolt as convenient and seamless as possible.”
“Having a place right in the city centre where prospective and current private hire drivers can easily check in made complete sense. We’re looking forward to welcoming them at our new hub.”
– Debbie Meijer, Senior Operations Manager, London.
If you’re an existing driver partner, most queries can usually be sorted through our in-app help feature. If we do need you to come into the hub, you will be notified by a member of our team and will be able to book an appointment before your visit.
If you’re a new driver coming in to finalise the sign-up process, our team will let you know in advance.
Please be sure to have all the required documentation available and ready for review. Also, be ready to have your photo taken by a member of the Bolt team. If you book an appointment, it shouldn’t take more than 30 minutes to get everything done, as long as the paperwork is ready.
If you find an item of lost property in your car, you can contact the passenger up to 24 hours after their trip ended. You can then arrange to return the lost property when and where convenient for you and the passenger.
If you can’t organise the return of lost property items directly with the passenger, you can drop these items off at our new hub.
We hope to see you soon!
