The holidays are all about connection, celebration, and movement. But with the increased activity, it’s also a time to stay vigilant and ensure your rides and orders remain secure. From protecting your OTP to tracking your trips, we’ve compiled a list of actionable safety tips just for you.

1. Never Share Your OTP or PIN

Your One-Time Password (OTP) is like your personal key to all things Bolt. Sharing it can lead to unauthorized access to your account or even fraudulent transactions.

🔒 Remember this golden rule: Bolt will never ask for your OTP, PIN, or payment details—neither will our drivers, couriers, or support team.

Pro Tip: If someone asks for your OTP, report it immediately. Protect your account like you protect the last slice of Christmas cake!

2. Safeguard Your Bolt Wallet and Payment Details

If you’re using the Bolt Wallet or in-app payments, it’s important to keep your payment details private:

Never share your login credentials with anyone.
Regularly review your transaction history to spot any unusual charges.

If you notice anything suspicious, report it immediately. At Bolt, we’re here to ensure your wallet stays as secure as your holiday plans.

3. Report Suspicious Activity Instantly

We’ve made it easy for you to report anything unusual. Whether it’s a driver or courier asking for your OTP or noticing unfamiliar transactions in your account, use the Bolt app to report it right away.

Here’s how to report an issue in the Bolt app:

Go to the Help section.
Select the issue you’re facing (e.g., security concerns).
Submit your report and let our support team handle the rest.

We take every report seriously to ensure your safety and satisfaction.

4. Enjoy the Holidays with Confidence

The holidays should be about joy, not worry. With Bolt, you can ride, order, and celebrate knowing we’re committed to keeping you safe every step of the way.

🎉 Whether you’re getting last-minute gifts delivered or heading to a festive celebration, our platform is designed to give you a smooth, secure, and hassle-free experience.

Why Bolt is the Best Choice This Festive Season

At Bolt, we prioritize your safety by providing:

Verified drivers and couriers for all services.
A user-friendly app that puts you in control of your rides and orders.
Round-the-clock customer support to address your concerns promptly.

Your safety is our priority—and we’re here to make your holiday season unforgettable.

This festive season, stay secure with Bolt by following these simple yet effective safety tips. From guarding your OTP to tracking your trips, a little vigilance goes a long way in ensuring a worry-free experience.

The Bolt Safety Team

At Bolt, we’re more than just a ride or food delivery app—we’re your partner in creating joyful, safe, and seamless moments.From all of us at Bolt, have a safe and spectacular festive season! 🎄✨