Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreDeliveryTerms and Conditions for Partners (in English)General Terms to Bolt Food delivery service with the ClientGeneral Terms to Bolt Food delivery service with the Delivery PartnerView moreRidesBolt Rewards Guidelines for DriversPlatform Terms for Ride-Hailing Services: Customers (GH) (ENG) (effective as of 31.01.2026)T&Cs - lost items Supplement to Passenger and Driver View moreOtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
DeliveryTerms and Conditions for Partners (in English)General Terms to Bolt Food delivery service with the ClientGeneral Terms to Bolt Food delivery service with the Delivery PartnerView more
RidesBolt Rewards Guidelines for DriversPlatform Terms for Ride-Hailing Services: Customers (GH) (ENG) (effective as of 31.01.2026)T&Cs - lost items Supplement to Passenger and Driver View more
OtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
