Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)General Terms and Conditions for Bolt Business (effective from 10.10.2025)View moreRidesGeneral Terms for Drivers (effective from 21.02.2025)Terms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)General Terms and Conditions for Bolt Business (effective from 10.10.2025)View more
RidesGeneral Terms for Drivers (effective from 21.02.2025)Terms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
