Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)BOLT PLUS Subscription TermsGeneral Terms and Conditions for Bolt Business (effective from 10.10.2025)View moreRidesTerms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesBOLT PLUS Subscription TermsView moreOtherInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)BOLT PLUS Subscription TermsGeneral Terms and Conditions for Bolt Business (effective from 10.10.2025)View more
RidesTerms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesBOLT PLUS Subscription TermsView more
OtherInternal Complaint-Handling System RulesBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility View more
