Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)General Terms and Conditions for Bolt Business (effective from 10.10.2025)View moreRidesTerms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesGeneral Terms for Drivers (effective from 15.08.2025.)View moreOtherBOLT PLUS Subscription TermsInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (effective from 17.02.2024.)General Terms and Conditions for Bolt Business (effective from 10.10.2025)View more
RidesTerms and Conditions for Passengers (effective from 17.02.2024.)Internal Complaint-Handling System RulesGeneral Terms for Drivers (effective from 15.08.2025.)View more
OtherBOLT PLUS Subscription TermsInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility View more
