Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.RidesPlatform Terms for Ride-Hailing Services: Customers (IT) (in ENG) (effective as of 10.06.2026)Platform Terms for Ride-Hailing Services - Service Providers (IT) (in ENG) (effective as of 02.09.2026)Platform Terms for Ride-Hailing Services - Customers (IT) (in ENG) (effective as of 01.09.2026)View moreOtherBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
RidesPlatform Terms for Ride-Hailing Services: Customers (IT) (in ENG) (effective as of 10.06.2026)Platform Terms for Ride-Hailing Services - Service Providers (IT) (in ENG) (effective as of 02.09.2026)Platform Terms for Ride-Hailing Services - Customers (IT) (in ENG) (effective as of 01.09.2026)View more
OtherBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
