If you can’t finish the ride, please make sure that:
- You are in the area where parking is allowed. If you’re located in a non-parking area, the Finish ride option will be disabled, and a message will be displayed in the app
- You are near the car
- Your geolocation services are turned on
- The car doors are closed, and the engine is turned off
- If the car has a key holder in the glove compartment, attach the car keys and fuel card to the magnetic key holder and try finishing the ride again.
If you experience any other technical issues while finishing your ride, please call our Support team.
