Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive Terms and Conditions Bolt Drive Conduct Guidelines Bolt Balance Terms and ConditionsView moreBolt for BusinessView moreDeliveryTerms and Conditions for Partners (in English and Lithuanian) (effective as of 13.08.2026)Bolt-Partner General Terms (LT) (in English and Lithuanian) (effective from 06.11.2025 until 12.08.2026)Terms and Conditions for Delivery Partners (in English) (valid from 29.05.2024 )View moreMicromobilityGlobal Terms of Service (effective from 01.11.2026)Bolt e-vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView moreRidesGeneral Terms for Taxi Companies and Taxi DriversGlobal Driver Vehicle Branding Terms and Conditions Internal Complaint-Handling System RulesView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive Terms and Conditions Bolt Drive Conduct Guidelines Bolt Balance Terms and ConditionsView more
DeliveryTerms and Conditions for Partners (in English and Lithuanian) (effective as of 13.08.2026)Bolt-Partner General Terms (LT) (in English and Lithuanian) (effective from 06.11.2025 until 12.08.2026)Terms and Conditions for Delivery Partners (in English) (valid from 29.05.2024 )View more
MicromobilityGlobal Terms of Service (effective from 01.11.2026)Bolt e-vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView more
RidesGeneral Terms for Taxi Companies and Taxi DriversGlobal Driver Vehicle Branding Terms and Conditions Internal Complaint-Handling System RulesView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
