You can pay your negative balance using a card directly in the Bolt Driver app.
How to pay
- Open the Bolt Driver app
- Go to Earnings: Balances
- Tap Make payment
- Select Card payment
- Enter your card details
- Select your card
- Tap Pay [amount][currency]
- Wait for the payment to complete
If the payment fails
Check the error message shown in the app and try again with a different card.
How to delete a card
You can delete a saved card when you have a negative balance and your account is active.
- Open the Bolt Driver app
- Go to Earnings: Balances
- Select the card you want to delete
- Tap Edit
- Tap the removal icon next to the card
- Confirm the deletion
Refunds
If you paid more than your debt or need a refund for another reason, please contact us with the payment date and amount.
