Support
For Drivers
For Drivers
About Bolt
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my account details
How to change my account details and profile photo in Mexico
How to change my bank account details
See all articles
Driving with Bolt
Driving in other cities
How to add a new vehicle
How to add a new vehicle
How to change my vehicle category
See all articles
Earnings and payments
Bolt commission
Bonus was not added
How are prices calculated?
How do payouts work?
See all articles
Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I picked up the wrong rider
See all articles
Using Bolt app
Driver score is not visible in my app
How do I upload my documents?
How to contact a rider
How to leave a rating
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app
