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About Bolt
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my account details in the Netherlands
How to change my bank account details
How to change my profile picture
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Driver and vehicle requirements
Comfort vehicle category - Netherlands
DAC7 and required partner details
Driver document requirements in the Netherlands
How do I return my Schiphol Pass?
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Driving with Bolt
Airport trips in the Netherlands
Driving in other cities
How do I change fleet in the Netherlands?
How do I leave my fleet and start as an independent driver in the Netherlands?
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Earnings and payments
Price lower than expected
Bolt commission in the Netherlands
Bonus was not added
Cancellation fee was not added
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Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I picked up a wrong rider
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Using Bolt app
Driver score is not visible in my app
Feature access requirements
How do I upload my documents?
How to contact a rider
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