For Drivers

About Bolt

Where are Bolt offices located?Where does Bolt operate?

Account

How to access my personal data How to change my account details in the Netherlands How to change my bank account details How to change my profile picture

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Driver and vehicle requirements

Comfort vehicle category - Netherlands DAC7 and required partner details Driver document requirements in the Netherlands How do I return my Schiphol Pass?

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Driving with Bolt

Airport trips in the Netherlands Driving in other cities How do I change fleet in the Netherlands?How do I leave my fleet and start as an independent driver in the Netherlands?

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Earnings and payments

Price lower than expected Bolt commission in the Netherlands Bonus was not added Cancellation fee was not added

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Trip issues

ETA is incorrect I don't receive orders I have a complaint about rider behaviour I picked up a wrong rider

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Using the Bolt app

Feature access requirements How do I upload my documents?How to contact a rider How to manage back-to-back rides

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Request in seconds, ride in minutes.

Available for iOS and Android devices.

Request in seconds, ride in minutes.