If you can’t log in to your driver account, please make sure:
- Your username and password are correct
- You have access to the phone number linked to your driver account, so you can receive a one-time password via SMS (if it is required to log in)
- Your account is activated. When your account is activated, you will receive login details to your email address.
A one-time confirmation code is sent to the phone number associated with your driver account. If you have access to this phone number but didn’t receive a verification code, please try to:
- Restart your device
- Resend a code. It takes up to 60 seconds for the code to come through.
If you require any assistance, please contact our Support team via email help@bolt.eu.
