Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive Platform Terms and ConditionsView moreBolt for BusinessTerms and Conditions for PassengersView moreDeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food service with the PartnerGeneral Terms to Bolt Food delivery with the FleetView moreRidesTerms and Conditions for PassengersInternal Complaint-Handling System RulesTerms and Conditions applicable to TVDE OperatorsView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
DeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food service with the PartnerGeneral Terms to Bolt Food delivery with the FleetView more
RidesTerms and Conditions for PassengersInternal Complaint-Handling System RulesTerms and Conditions applicable to TVDE OperatorsView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
