Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business (effective from 01.04.2023)View moreDeliveryTerms and Conditions for Clients (effective as of 05.05.2025)Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreMicromobilityBolt E-Vehicles Global Terms of Service (effective as of 15.02.2026)“Bolt E-Vehicles Global Terms of Service (effective until 14.02.2026)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View moreRidesPlatform Terms for Transport Services: Service Providers (effective as of: 05.01.2026)Global Driver Vehicle Branding Terms and Conditions Terms and Conditions for Clients (effective as of 05.05.2025)View moreOtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
DeliveryTerms and Conditions for Clients (effective as of 05.05.2025)Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
MicromobilityBolt E-Vehicles Global Terms of Service (effective as of 15.02.2026)“Bolt E-Vehicles Global Terms of Service (effective until 14.02.2026)Bolt Balance Terms and Conditions (effective as of 21.07.2022)View more
RidesPlatform Terms for Transport Services: Service Providers (effective as of: 05.01.2026)Global Driver Vehicle Branding Terms and Conditions Terms and Conditions for Clients (effective as of 05.05.2025)View more
OtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
