Payments and pricing

Adding, changing or removing payment method

Driver asked cash for in-app payment trip

How to get a receipt for my work

How to use expense provider with the work profile

How to use the business payment method

I didn’t receive my refund

I want to report unknown charges

Issue with a cancellation fee

Issue with additional fees

Issues with a promotion

My payment card was charged twice for the same trip

My payment card was charged twice for the same trip in Saudi Arabia, the United Arab Emirates, and Egypt

My pre-authorisation wasn't released in Saudi Arabia, the United Arab Emirates, and Egypt

Paid wait time fees

Price higher than expected

Resending a ride receipt

Resolving a failed payment

What is dynamic pricing?

Why does my bank statement show “BOLT.EU/…”?