Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt for Business accountView moreRidesPlatform Terms for Ride Hailing Services: Service Providers (TZ) (in ENG) (effective as of 31.12.2025Branding: General Terms (Tanzania)Platform Terms for Ride-Hailing Services: Customers (TZ) (ENG) (effective as of 31.01.2026)View moreOtherBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
RidesPlatform Terms for Ride Hailing Services: Service Providers (TZ) (in ENG) (effective as of 31.12.2025Branding: General Terms (Tanzania)Platform Terms for Ride-Hailing Services: Customers (TZ) (ENG) (effective as of 31.01.2026)View more
OtherBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 21.07.2022)Family Profile Terms and ConditionsView more
