For Drivers

About Bolt

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my account details

How to protect my compromised account

I am receiving unwanted marketing messages

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Driver and vehicle requirements

Driver document and vehicle requirements in Tanzania

Driving with Bolt

How to add a new vehicle in Tanzania

How to remove a vehicle from the account

How to sign up as a fleet owner

Travelling with children

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Earnings and payments

Airport and toll fees in Tanzania

Bolt commission in Tanzania

Bonus was not added

Booking fees in Tanzania

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with Auto Accept

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Using the Bolt app

Driver score is not visible in my app

How do I upload my documents?

How to contact a rider

How to leave a rating

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