Immediately notify the police and paramedics if necessary, and inform us about the situation by requesting a callback via the app. Please note!
- Every accident must be reported! Please always inform the police and Bolt support immediately.
- Failing to obtain a police report may lead to all repair costs becoming the customer's sole responsibility.
- The assessment of whether damage has actually occurred is the sole responsibility of Bolt and our partner
- The question of guilt is resolved exclusively by the police in the UAE and the Insurance Provider