SupportFor RidersFor RidersSearch support articles...About BoltBolt public APIWhere can I find Bolt offices?Where does Bolt operate?Account and dataChanging the language of marketing messagesDelete my accountDelete my Bolt dataHow to access my personal dataView moreApp and featuresBolt BalanceBolt categories in my cityGiving product feedbackHow to cancel a rideView moreBolt DriveConnecting a phone via Apple CarPlay and Android AutoHow temporary holds workI have a verification issueI left an item in the carView moreBolt E-bikesE-bike is parked badlyE-bikes are not availableGiving e-bike feedbackHow much does using an e-bike cost?View moreBolt RentCan I change my booking?Can I change the pickup or delivery address?Can I extend my booking?Can I have multiple active bookings?View moreBolt ScootersWhat is Riding Score?What is the Scooter reaction test?Payments and pricingDriver asked cash for in-app payment tripHow to use the business payment methodI want to report unknown chargesMy payment card was charged twice for the same trip in Saudi Arabia, the United Arab Emirates, and EgyptView moreUsing BoltEstimated time of arrivalHow to contact my driverHow to leave a ratingI felt unsafe using BoltView more
My payment card was charged twice for the same trip in Saudi Arabia, the United Arab Emirates, and Egypt