Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Bolt BusinessView moreRidesInternal Complaint-Handling System RulesInternal Complaint-Handling System Rules for Austria (English)General Terms and Conditions for Fleet Partners / Drivers providing Taxi Service in Austria (valid as of 01.12.2024)View moreOtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 01.11.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
RidesInternal Complaint-Handling System RulesInternal Complaint-Handling System Rules for Austria (English)General Terms and Conditions for Fleet Partners / Drivers providing Taxi Service in Austria (valid as of 01.12.2024)View more
OtherInternal Complaint-Handling System RulesBolt’s Commitment to Accessibility Bolt Balance Terms and Conditions (effective as of 01.11.2022)View more
