How can I return my tablet?
If you'd like to return your tablet, please contact our Support team. If your tablet has been used for less than 9 months, our team will review your request and arrange the next steps.
What happens after I request a return?
Our Account Management team will contact you to organise the return process.
What if my tablet is broken or not working?
If your tablet is:
- Not working properly
- Broken
- Lost or stolen
Please contact Support, and we'll help you with a replacement.
Will I be charged for a replacement?
In some cases, there may be a cost. Our team will review your situation and inform you if applicable.
Can I request a new tablet?
Yes — if you need a tablet, just contact Support, and we'll assist you.
