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Frequently Asked Questions (FAQs)

Our FAQ section for Drivers offers training videos to ensure you fully understand how the app works, along with answers to common questions related to driving and vehicle concerns.

  • How would I pay commission over to Bolt, using bank transfer?
    Pay commission directly through an EFT (Electronic Funds Transfer) or through an ATM. Bolt bank account details: Bank: Absa Bank Account number: 04099801835 Branch Code: 630805 / 632005
  • Where would I find my reference number?
    You can find your reference number in the monthly invoice footer. Please note that you only need to enter your reference number as a description of the transfer. Your reference number is NOT your driver referral code.
  • How long does it take to process the payment?
    Once the payment has been made, it can take up to 72 hours for the amount to be visible in your balance. Be patient, plan ahead! Note: Payments will not be processed on weekends and public holidays.

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