Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessTerms and Conditions for Passengers (Last update: 17.02.2024)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View moreDeliveryInternal Complaint-Handling System RulesGeneral Terms for ClientsGeneral Terms for PartnersView moreMicromobilityBolt Balance Terms and Conditions (effective as of 21.07.2022)Bolt E-Vehicles Terms of Service (Cyprus)Bolt E-Vehicles Terms of ServiceView moreRidesPlatform Terms for Ride-Hailing Services- Customers (Cyprus) (Update 07.08.2026)Terms and Conditions for Passengers (Last update: 17.02.2024)Internal Complaint-Handling System RulesView moreOtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt for BusinessTerms and Conditions for Passengers (Last update: 17.02.2024)General Terms and Conditions for Bolt Business accountGeneral Terms and Conditions for Bolt Business (effective until 31.12.2025)View more
DeliveryInternal Complaint-Handling System RulesGeneral Terms for ClientsGeneral Terms for PartnersView more
MicromobilityBolt Balance Terms and Conditions (effective as of 21.07.2022)Bolt E-Vehicles Terms of Service (Cyprus)Bolt E-Vehicles Terms of ServiceView more
RidesPlatform Terms for Ride-Hailing Services- Customers (Cyprus) (Update 07.08.2026)Terms and Conditions for Passengers (Last update: 17.02.2024)Internal Complaint-Handling System RulesView more
OtherBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
