Not applicable to Portugal

Please pack the order well to make sure it arrives without damage to the customer. Follow these tips to make sure the order is packed well: 

• Always pack the food in an insulated Bolt bag
• Separate items according to their temperature i.e. cold or hot
• Place beverages in the cup compartments (if available)
• Pack heavier items below lighter items
• Pack items in an upright position to avoid spillage.

Note: If the order is too big for your bag or vehicle, please call the Support line.