Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt DriveBolt Drive General Terms and ConditionsBolt Drive Platform Terms and ConditionsBolt Drive Terms and ConditionsView moreBolt for BusinessView moreDeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food delivery service with the Delivery PartnerBolt Balance Terms and ConditionsView moreMicromobilityBolt E-Vehicles Terms of ServiceBolt E-Vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView moreRidesGeneral Terms for Drivers (valid from 31.10.2025)Internal Complaint-Handling System RulesTerms and Conditions for PassengersView moreOtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
Bolt DriveBolt Drive General Terms and ConditionsBolt Drive Platform Terms and ConditionsBolt Drive Terms and ConditionsView more
DeliveryInternal Complaint-Handling System RulesGeneral Terms to Bolt Food delivery service with the Delivery PartnerBolt Balance Terms and ConditionsView more
MicromobilityBolt E-Vehicles Terms of ServiceBolt E-Vehicles Global Terms of ServiceBolt Balance Terms and ConditionsView more
RidesGeneral Terms for Drivers (valid from 31.10.2025)Internal Complaint-Handling System RulesTerms and Conditions for PassengersView more
OtherBOLT PLUS Subscription TermsBolt’s Commitment to Accessibility Internal Complaint-Handling System RulesView more
