For Drivers

About Bolt

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my bank account details in Sweden and Finland

How to change my profile picture

How to protect my compromised account

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Driver and vehicle requirements

DAC7 and required partner details

Driver document requirements in Finland

Vehicle and category requirements in Finland

Driving with Bolt

How to add a new vehicle

How to join a fleet

How to remove a vehicle from the account

Riders with pets in Finland

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Earnings and payments

Bolt commission in Finland

Bonus was not added

Cancellation fee was not added

How do payouts work?

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with Auto Accept

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Using the Bolt app

Feature access requirements

How do I upload my documents?

How to contact a rider

How to handle scheduled rides

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