Bolt on the Move: Mid-Tour Highlights & What’s Next
Bolt on the Move is well underway — and we’re happy to share what’s been happening on the road so far.
Over the past few weeks, we’ve had the chance to meet driver partners in Birmingham, Manchester, and London. These in-person events are our way of bringing together drivers who are the core of everything we do.
Watch the summary of our latest London event to see how the drivers’ feedback is making an impact, and what we’re working on next.
“We have meaningful conversations, it’s about partnership. Listening to drivers helps us build a better Bolt, together.” – Kimberly Hurd, UK & I Senior General Manager
Watch the summary of our latest London event, where Kimberly Hurd, UK & I Senior General Manager, joined too: https://www.youtube.com/watch?v=ZB5fRHRStZM
Updates in progress — thanks to you
Your insights from these sessions are already making a difference. Here's a look at what’s currently in motion:
Earnings
- We’re reviewing surge pricing to better match peak demand.
- Per-mile rates for longer rides are under review.
- The cancellation fee logic is being reassessed to reflect the time and effort better.
App improvements
- Unsafe pickup locations can now be reported.
- You can now see the passenger's location in real time.
- We're improving pickup point accuracy in high-traffic zones.
- You only need to be online 30 mins before a scheduled ride to keep it, and you can still take on-demand trips until pickup time.
Safety tools
- Our partner CCTV solution is now easier to access and install
Bolt on the Move is a step forward in our support of you. Thanks to everyone who’s joined us so far, shared their views, and helped us shape what's next.
More cities ahead
We’re not done yet — here’s where we’re heading next:
- Bristol
- Peterborough
- Newcastle
- Sheffield
And more to come!
Stay connected
To keep in touch, follow our Facebook group and check our newsletter.