You can find information below on how to update your:

Email address
Home/billing address
Phone number

To change your email address

• Contact our Support team via the app.

To change your home address:

• Private Hire Drivers: Log in to the Driver Portal and upload an up-to-date DVLA Driving Licence, PHL, and a bank statement displaying your new address.
• Black Cab drivers: Log in to the Driver Portal and upload an up-to-date DVLA Driving Licence, PHL (bank statement is not required).

To change your phone number:

• Open the Settings in the Bolt driver app
• Go to Account and click on Driver Portal
• Go to Phone Number, enter your new number and click Save
• We'll send a confirmation code via SMS to your old phone number (the number currently on your driver account)
• Enter the code in the driver app and click Apply.

Note: If you no longer have access to your old phone number, please contact our Support.