Issues with signing in

If you are unable to access your Business admin account in the Company Dashboard, please ensure:

  • You are logging in using the email associated with your Business admin account
    • In case you forgot the email connected to your account, please reach out to our Support team
  • Your Business admin account is active by asking another active admin to check from the Company Dashboard

In case you’ve forgotten your password, use the password recovery option, which is visible on the login page.

If you are experiencing any technical issues with the Company Dashboard, find further instructions from the article Company Dashboard.

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