Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountView moreDeliveryGeneral Terms to Bolt Food delivery service with the Delivery PartnerGeneral Terms to Bolt Food delivery service with the ClientOffers Addendum for Partners (in English)View moreRidesPlatform Terms for Ride Hailing Services: Service Providers (KE) (in ENG) (effective as of 01.10.2025)Platform Terms for Ride-Hailing Services: CustomersBranding: General Terms (Kenya)View moreOtherBolt Plus Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView moreComplaintsReport illegal content or appeal Bolt decisions.Submit
DeliveryGeneral Terms to Bolt Food delivery service with the Delivery PartnerGeneral Terms to Bolt Food delivery service with the ClientOffers Addendum for Partners (in English)View more
RidesPlatform Terms for Ride Hailing Services: Service Providers (KE) (in ENG) (effective as of 01.10.2025)Platform Terms for Ride-Hailing Services: CustomersBranding: General Terms (Kenya)View more
OtherBolt Plus Subscription TermsBolt’s Commitment to Accessibility Family Profile Terms and ConditionsView more
