For Drivers

About Bolt

Driver requirements and information in Kenya

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my profile picture

How to protect my compromised account

I am receiving unwanted marketing messages

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Driver and vehicle requirements

Boda Boda requirements in Kenya

Driving with Bolt

Driving in other cities in Kenya

How to add a new vehicle

How to change my vehicle category

How to change or leave my fleet in Kenya or Uganda

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Earnings and payments

Bonus was not added

How are prices calculated?

How do payouts work?

How to change my bank account details in Kenya

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with a delivery order

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Using the Bolt app

How do I upload my documents?

How to contact a rider

How to handle scheduled rides

How to leave a rating

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