If you don't have enough cash to hand over at the restaurant, report the issue in the following way:
- Tap Report an issue on the order
- Select the I can’t pay option
- Enter the amount that you have
- Click Submit.
The order will be switched to a cashless pickup, so you won't deposit any cash at the restaurant. Your balance does not change — the amount you owe is not cleared.
It can take up to 20 seconds for the restaurant to see that the order is now cashless. After that, you can collect the order and continue the delivery.
Note: Please do not use this feature to avoid cash pickup orders. If you do this, you increase the chance of reaching the balance threshold, which will disable your ability to receive cash orders.
Note: If you're unable to add a decimal number in the collected cash amount field, open Extra settings and untick the Use numeric keyboard for cash input box. This will allow you to switch from a numeric keypad to a standard keyboard for cash-related input.