Support
For Drivers
For Drivers
About Bolt
Driver requirements and information in Kenya
Where are Bolt offices located?
Where does Bolt operate?
Account
How to access my personal data
How to change my profile picture
How to protect my compromised account
I am receiving unwanted marketing messages
See all articles
Driver and vehicle requirements
Boda Boda requirements in Kenya
Driver document requirements in Cameroon
Driver document requirements in Zimbabwe
Sunderland City document requirements
See all articles
Driving with Bolt
Driving in other cities in Kenya
How to add a new vehicle
How to change my vehicle category
How to change or leave my fleet in Kenya or Uganda
See all articles
Earnings and payments
Bonus was not added
How are prices calculated?
How do payouts work?
How to change my bank account details in Kenya
See all articles
Trip issues
ETA is incorrect
I don't receive orders
I have a complaint about rider behaviour
I picked up a wrong rider
See all articles
Using Bolt app
How do I upload my documents?
How to contact a rider
How to handle scheduled rides
How to leave a rating
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app
