Information about the Bolt Commission Fee
The Bolt commission fee applies in all countries where we operate. In Lithuania, the size of the commission fee depends on the city where ride-hailing services are provided: -Vilnius, Kaunas, Trakai – 25% -Klaipėda, Šiauliai, Panevėžys, Palanga, Nida, Alytus – 20% -Marijampolė, Mažeikiai, Kėdainiai – 15% -Other cities – 10%.
Important FAQs about Bolt commission
Vienintelis mokestis, mokamas „Bolt“ yra komisinis mokestis:
-Vilniuje, Kaune, Trakuose – 25 % -Klaipėdoje, Šiauliuose, Panevėžyje, Alytuje, Palangoje, Nidoje – 20 % -Marijampolėje, Mažeikiuose, Kėdainiuose – 15 % -Kituose miestuose – 10 %
Komisinis mokestis nėra taikomas arbatpinigiams, išmokoms, papildomiems oro uosto ar kitiems mokesčiams. Komisinis mokestis skiriamas kiekvienai kelionei, apskaičiuojamas ir yra nuskaitomas automatiškai.
Peržiūrėti pritaikytas komisinio mokesčio sumas galite programėlės skiltyje „Šiandienos uždarbis“ -- pagrindiniame programėlės ekrane.
Each month, Bolt sends you an invoice for services provided.
The invoice is a summary showing your earnings, bonuses received, and deducted commission fee for all trips made in the previous month. Invoices are generated by our system and sent to drivers within the first three days of the month.
Below is a detailed explanation of the invoice fields:
Commission Fee – the fee applied to all completed trips during the specified period.
Booking Fee – an additional charge applied for airport orders. This fee is added to the trip price and paid by the passenger.
Account Balance – at the top, you’ll see the balance at the start of the month; at the bottom, the balance at the end. If your end-of-month balance is positive, it will be paid out with your next payment.
Mobile Payments – the total amount received from non-cash trips.
Compensations – the total sum of compensations added to your account during the period.
Period Account – shows the total commission and booking fee applied, minus any bonuses or compensations received.
Payouts – total payments made to you via bank transfer during the period.
Total – total Bolt commission amount (equal to the amount in the “Period Account” section).
VAT – 0% You must pay reverse VAT on this amount monthly to the State Tax Inspectorate (VMI) based on the total shown in the “Total” line.
Amount Due: If this amount is €0.00, you owe nothing and no action is needed. If the amount is greater than €0.00, you must transfer the missing amount to Bolt’s bank account.
Important: Aside from client refunds, the commission fee, and the booking fee, there are no other charges deducted from your account.
At the bottom of your monthly invoice, you usually see the line “Amount Due: X.XX €.” This is not the amount of reverse VAT you owe to the state — it indicates your debt to Bolt for the commission fee.
If the line shows €0.00, your balance is clear, and your payment with Bolt was successful. If another amount appears, it likely means you had more cash trips than card trips in the previous month, and Bolt couldn’t automatically deduct the commission for all completed trips.
If this happens, please make a bank transfer to the specified Bolt account or contact us at [email protected] or via the driver app.
The commission fee is applied based on the city where you operate, not the one you’re registered in.
For example, of your account is registered in Šiauliai (20%), but you drive in Kėdainiai (15%), you will receive a 5% refund for trips completed there. Example: if you earned €100 in Kėdainiai, you’ll receive a €5 compensation (5% difference).
Conversely, if your account is registered in Šiauliai (20%) but you drive in Vilnius (25%), you’ll be charged an additional 5% fee. Example: if you earned €100 in Vilnius, €5 will be deducted (5% difference).
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