You can delete your Bolt partner account yourself in the Driver app: go to Settings → Account → Permanently delete profile.
If you don't see that option, contact our Support team via the app and we'll help you.
Before you can delete your account
- You must have no outstanding commission owed to Bolt. If you do, settle it first and then try again
- If you have a positive balance, request your payout before deleting — once the account is deleted we can't pay it out to you
- If your account is suspended, you'll need to resolve that first
- If you drive for a fleet, contact your fleet — they deactivate your account
What happens after you request deletion
- We'll email you to confirm, including the exact date your account will be deleted
- Until that date your account is scheduled for deletion. You cannot go online, but you can still log in and download your invoices, pay statements and billing reports from the Driver Portal
- You can cancel any time before that date, using the link in the confirmation email or in the app
- We'll remind you 2 days before, and email you again once it's done
Important: once the deletion date passes, your account is deleted and cannot be restored. If you want to drive with Bolt again you'll need to register as a new driver.
Some information, such as invoices and payment records, is kept after deletion where the law requires it. See the Privacy Policy for Drivers.
