For Drivers

About Bolt

Where are Bolt offices located?

Where does Bolt operate?

Account

How to access my personal data

How to change my account details in the Netherlands

How to change my bank account details

How to change my profile picture

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Driver and vehicle requirements

Comfort vehicle category - Netherlands

Comfort vehicle category - Rotterdam/Amsterdam

DAC7 and required partner details

Driver document requirements in the Netherlands

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Driving with Bolt

Airport trips in the Netherlands

Driving in other cities

How do I change fleet in the Netherlands?

How do I leave my fleet and start as an independent driver in the Netherlands?

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Earnings and payments

Bolt commission in the Netherlands

Bonus was not added

Cancellation fee was not added

How are prices calculated?

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Trip issues

ETA is incorrect

I don't receive orders

I have a complaint about rider behaviour

I have issues with Auto Accept

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Using the Bolt app

Feature access requirements

How do I upload my documents?

How to contact a rider

How to manage back-to-back rides

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