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For Riders
For Riders
About Bolt
Bolt public API
Where can I find Bolt offices?
Where does Bolt operate?
Account and data
Changing the language of marketing messages
Delete my Bolt data
Delete my account
I can't sign in to my account
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App and features
Bolt Balance
Bolt categories in my city
Downloading the Bolt app
Giving product feedback
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Bolt Drive
Connecting a phone via Apple CarPlay and Android Auto
How to get started with Bolt Drive
I can't start the engine
I have a verification issue
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Bolt Drive long-term rental
How to refuel the vehicle
I left an item in the car
What is a Tax ID, and where can I find it?
What is the NIF, and where can I find it?
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Bolt E-bikes
E-bike is parked badly
E-bikes are not available
Giving e-bike feedback
How much does using an e-bike cost?
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Bolt Scooters
Giving scooter feedback
How much does using a scooter cost?
How to finish a scooter ride
How to start a scooter ride
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Payments and pricing
Adding, changing or removing payment method
Driver asked cash for in-app payment trip
How to create a virtual card in Portugal
How to get a receipt for my work
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Using Bolt
Accessibility category in Portugal
Damage or cleaning fee
Driver took a poor route
Estimated time of arrival
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