Terms and ConditionsHow can we help?Explore terms and conditions documents for Bolt services.Bolt for BusinessGeneral Terms and Conditions for Bolt Business accountView moreRidesPlatform Terms for Ride-Hailing Services: Service Providers (UG) (in ENG) (effective as of 31.12.2025)Platform Terms for Ride-Hailing Services: Customers (UG) (ENG) (effective as of 31.12.2025)Family Profile Terms and ConditionsView moreOtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View moreComplaintsReport illegal content or appeal Bolt decisions.Submit
RidesPlatform Terms for Ride-Hailing Services: Service Providers (UG) (in ENG) (effective as of 31.12.2025)Platform Terms for Ride-Hailing Services: Customers (UG) (ENG) (effective as of 31.12.2025)Family Profile Terms and ConditionsView more
OtherBolt’s Commitment to Accessibility Family Profile Terms and ConditionsBolt Balance Terms and Conditions (effective as of 21.07.2022)View more
