How to change my bank account details in Uganda

To change your bank account information, please contact our Support team via the app and provide the following:

  • Selfie of you holding your government-issued ID card
  • Mobile wallet details.

Mobile wallet details requirements

  • The account holder name must be correct and consist only of letters from A to Z (e.g. John Smith)
  • The correct mobile number operator is selected. Currently, MTN and Airtel are supported.
  • Your mobile number is correct and starts with one of the following prefixes:
  • Airtel: 25675, 25670, or 25674
  • MTN: 25639, 25677, 25678, or 25676.

Request in seconds, ride in minutes.

Available for iOS and Android devices.
Request in seconds, ride in minutes.