Follow these guidelines if you are not able to find the delivery address: 

• Pull over into a safe zone to check delivery information
• Check the Apt/office/floor info for location details
• Check Where should the order be left information for delivery instructions
• Call the customer through the app to confirm the address (attempt to call 3 times over a 10 minute period).

If you are not able to contact the customer to confirm their location, please call Support for help. 

Note: Please keep your app and the chosen navigation system updated.